Mom says IHOP in Arkansas discriminated against armless son

HOT SPRINGS, Ark. (KEYE) - A mother says an IHOP in Arkansas discriminated against her three-year-old son - because he was born without arms.

Alexis Bancroft says her son William feeds himself by using his feet.

When the family visited the IHOP in Hot Springs, Bancroft says the manager told her William couldn't sit on the table and touch the syrup containers because it was a health department issue.

"When we got there, I carried him in, took him to the bathroom and washed his feet so he could eat. I asked her, 'Do you ask all of your customers if they washed their hands before they touch them?'" she said.

Bancroft says the manager apologized, but the damage was already done. IHOP has since apologized and it plans to re-train employees regarding guests with disabilities.